Shipping policy

Processing Time
All orders are processed within 1-4 business days after payment confirmation. During high-demand periods such as sales events and holidays, processing times may be slightly longer. We'll notify you by email if any significant delay occurs.

Shipping Options

All orders include free standard tracked shipping.

Tracked & Insured Shipping
Upgrade to insured shipping for full protection against loss and damage during transit. If your order is lost in transit or arrives damaged, we will replace it free of additional charge. 

Tracking Your Order
When your order ships you'll receive a confirmation email with your tracking number. Please allow 2-5 business days for tracking information to update after receiving your confirmation email. You can also track your order anytime at gimmenimble.com/pages/track-your-order.

My Tracking Shows No Information Yet
For some carriers it takes 2-5 business days for tracking information to update after you receive your shipping confirmation. If your order was placed more than 5 business days ago and there is still no tracking movement, please contact us at support@gimmenimble.com and we'll look into it.

Customs and Import Duties
Orders may be subject to customs duties and import fees upon delivery. These charges are the responsibility of the customer and are outside of our control. Nimble is not responsible for any customs fees or delays caused by customs processing.

Incorrect or Undeliverable Addresses
Please double-check your address before completing checkout. We are not responsible for delays or lost packages caused by incorrect shipping details entered at checkout. If you notice an error contact us within 24 hours of placing your order at support@gimmenimble.com.

Lost or Missing Packages
Once a package is marked as "Delivered" by the carrier, Nimble's delivery responsibility is considered complete. If your package shows as delivered but you haven't received it, we recommend checking with household members, neighbors, or building reception, verifying your shipping address on your order confirmation, and contacting the carrier directly to open an investigation. Nimble is not responsible for lost or stolen packages after delivery confirmation. However if you've completed the steps above and still can't locate your package, contact us at support@gimmenimble.com within 7 days and we'll do our best to assist you.

If your order shows no movement or appears to be lost in transit prior to delivery confirmation, please contact us at support@gimmenimble.com and we will investigate and work with the carrier to resolve the issue. Resolution will be provided in accordance with your selected shipping option.

Delays Beyond Our Control
Shipping times are estimates and may vary due to carrier delays, weather, or other factors outside our control. If you have concerns about your shipment, please don't hesitate to contact us at support@gimmenimble.com.

Damaged or Missing Items
If your order arrives damaged or incomplete please notify us within 72 hours of delivery with clear photos. Resolution will be provided in accordance with your selected shipping option. Please refer to our Return & Refund Policy for full details.

Policy Changes
Nimble reserves the right to modify this shipping policy at any time. It is the responsibility of the customer to review the most current version before making a purchase.

This Shipping Policy should be read in conjunction with our Return & Refund Policy, Terms of Service, and Privacy Policy.